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· Manage software licensing and maintenance data in the ERP system.
· Work with the Finance team to proof complex software orders and review to ensure proper compliance.
· Act as key point of contact for client inquiries about their software licensing and maintenance.
· Understand financial concepts such as software revenue recognition.
· Collect on accounts by sending invoice reminders and communication with customers via phone, email, fax or mail.
· Post customer payments.
· Communicate with clients about billing discrepancies and questions.
· Initiate collections on past-due accounts.
· Assist with corporate financial statements working paper preparation.
· Provide ad hoc reporting, analysis and providing coverage for co-workers, and other departmental duties when required.
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· Perform administration duties for completed contracts.
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